We provide unlimited free reissues for any SSL purchased at our store. The reissue requires if you have lost a private key, changing your server, or for any other reason.
It is possible to reissue SSL certificate with "active/issued" status only. It is not possible to reissue SSL while it is processing or another reissue request pending.
Most common reasons to reissue SSL
- You have lost the Private key (RSA Key);
- You are moving website to new web server;
- You received “modulus mismatch” error during installation process;
- You decided to change the common name;
- You are adding/modifying SAN items for Multi-domain certificates;
- Certificate Authority requires to reissue SSL due to significant changes in the industry or other serious reasons;
How To reissue SSL
- Login to client area: https://www.zenonhost.com/clientarea/clientarea.php
- Go to "SSL certificates" and find your SSL, click "Details" button
- Click the "Reissue" button
- Submit new CSR code to the form
- Select the DCV validation method
- Follow the Reissue process
- Domain validation SSL will be reissued once you complete the domain validation process. OV/EV certificates require short recheck by the certification center, it takes 12-24 hours
- Reinstall new files to your server once you receive reissued files